Terms of service
The basis on which we provide our services and software.
Last updated: September 2026
1. Agreement
By engaging Trueline Solutions or using our software, you agree to these terms. If you are agreeing on behalf of a business, you confirm you are authorised to do so.
2. What we provide
We provide consultancy and processing assistance for business registrations, statutory compliance, filings and related services, and we license business software. We are a private consultancy. We are not a government body, and we are not a government-approved or government-certified agency.
3. Fees
Prices shown on this website are our professional service fees unless stated otherwise. Government fees, statutory charges, stamp duty and other applicable charges are separate, vary by service, state, business structure and current regulations, and are payable in addition. Government fees are not included in our fee unless explicitly confirmed in writing.
We confirm the expected statutory amounts in writing before work begins wherever they can be determined in advance.
4. Your responsibilities
- Give us accurate, complete and genuine information and documents
- Respond to requests for clarification promptly, since departmental deadlines are fixed
- Pay statutory dues and contributions that are your legal obligation
- Keep your own copies of certificates, acknowledgements and filings
We rely on what you give us. We are not responsible for consequences arising from information that turns out to be inaccurate or incomplete.
5. What we cannot promise
No consultant can guarantee that a statutory application will be approved, or how long a department will take. Timelines given on this site are typical, not committed. Approvals, queries, rejections and processing times are decided by the relevant authority.
6. Software licence
Software subscriptions are licensed to a single business account and are personal to it. You agree not to share account credentials, resell access, or attempt to circumvent plan limits or licensing controls.
Access is active for the subscription period recorded on your account. When it ends, access pauses until the subscription is renewed. Your account and its record are not deleted while a subscription is paused.
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7. Acceptable use
You agree not to use this site or our software to break the law, to attempt unauthorised access, to interfere with its operation, or to process data you have no right to process.
8. Liability
To the extent permitted by law, our liability arising from any engagement is limited to the professional fee you paid us for the service in question. We are not liable for indirect or consequential loss, including loss of profit, business interruption, or statutory penalties arising from information you provided or deadlines outside our control.
Nothing here limits liability that cannot be limited by law.
9. Suspension
We may suspend an account for non-payment, credential sharing, or misuse. Where the reason is payment we will tell you before suspending wherever we reasonably can.
10. Governing law
These terms are governed by the laws of India, and the courts at Bangalore, Karnataka have jurisdiction.
11. Contact
Questions about these terms: support@truelinesolutions.in · +919738424598